Strategic Factor System
Our method, developed over the last 20 years and called the Strategic Factor System, is based on identifying an organisation's or business unit's key stakeholders. These are organisations, business units and individuals with whom an organisation or business unit interacts and on whom it depends for success (e.g. groups of customers, employees, owners, suppliers).
The foundation for
stakeholders lying at the heart of this process was laid
down in the early 1980s. What has been lacking until our
system is a method that provides the tools for management
to produce detailed strategies and performance measures.
This is what our Strategic Factor System does.
It's called the 'Strategic Factor' System because strategies and measures developed via it are based on the strategic factors relevant to key stakeholders.
We invented the term 'strategic factors' to describe those few things that an organisation or business unit has to get right in order to succeed with its key stakeholders. They are not the same as 'critical success factors' or 'key result areas'.