Without clear strategies and an effective business model organisations fly blind in the troubled space of innovative technologies, novel delivery systems, new breeds of consumers and a radically reshaped economic landscape.
Yet managers struggle to move beyond business-as-usual, thinking operationally rather than strategically.
By reviewing a range of techniques including design thinking, appreciative inquiry and shared value, we demonstrate how, by following a simple yet powerful system, managers can think outside-in to plan strategically and gain a competitive edge.
Key Performance Indicators
What gets measured, gets noticed – and what gets noticed gets done. Key performance indicators play a special role in this – which is why measuring performance is so important to managing and driving results.
Our experience shows that management teams strain to even come to grips with what constitutes “performance” for their organisations.
By following a clear set of steps we have participants confident in understanding: the difference between activity and outcome measures; what a key performance indicator really is; and how to develop a Focused Scorecard of KPIs.
Is your organisation flooded with new ideas? Would you say that your organisation is innovative? Are you sure your managers know how to encourage innovation? If your answer to any of these three questions is not a resounding “yes” then this workshop will be a step in the right direction.
Broken into four modules the three-and-a-half-hour session: Defines innovation, its types and sources. Employs a diagnostic to analyse and discuss your organisation’s innovative characteristics. Employs a further diagnostic to consider individual manager’s innovative behaviour. Conducts a final facilitated forum on further issues that hinder your organisation from becoming truly innovative.